Privacy policy

Who we are

Elite Real Estate Academy operates eliterealestateacademy.online to provide course information, enrollment and student services. For privacy questions, email support@eliterealestateacademy.online or call 215-986-0022.

Information we receive

When you contact us, create a student account or enroll, we receive the information you enter, such as your name, email address, message, course and schedule selections, account details and order records. Educational records may include attendance, course completion and transcripts. A signed enrollment document may also contain the contact, biographical and educational information requested in that document.

How we use it

We use this information to answer questions, manage enrollment and student accounts, deliver classes, handle payments and course administration, maintain educational records, and protect the website against misuse. Account and enrollment emails support the service you requested.

Google and Facebook sign-in

When Google or Facebook sign-in is enabled and you choose it, we receive the profile information you authorize, such as your name, email address, profile photo and provider account identifier. We use these details to create or link your student account and sign you in. The website may also store authorization tokens needed for the connection. Social sign-in details are stored with your account as needed for authentication, account services and security, subject to the requests and retention described below.

Social sign-in is optional. You can use the website’s email and password login instead. Google and Facebook process the sign-in through their own services and privacy policies. Signing in does not enroll you in a course or replace the academy’s enrollment agreement.

Signed enrollment documents

Signed documents submitted through the Submit Agreement page are stored with private form-submission records. They are not published in the public Media Library. Access to the uploaded document requires an academy administrator account. Please upload only the completed enrollment document and information the academy requests.

Service providers and external links

Website hosting, email delivery, enabled payment services and Zoom help us provide the website and classes. These services receive information needed for their role. The payment service shown during checkout handles the payment information you enter there. Live class participation takes place through Zoom, whose privacy statement applies to its service. Recording availability depends on the class and the academy’s recording arrangements; contact us about a particular class. Links to Google reviews, The CE Shop and textbook retailers open services with their own privacy policies.

Cookies and technical information

WordPress and WooCommerce use cookies to support login, account sessions, the shopping cart and checkout. Website requests also provide technical information, such as your IP address and browser information, to the website and hosting service. Forms use temporary checks to limit spam. You can control cookies in your browser; blocking necessary cookies may prevent login or checkout from working.

Optional Google Analytics cookies help us understand website visits, including pages viewed, browser and device information, and campaign information in links. Analytics stays off unless you choose “Allow analytics” or enable it in Cookie settings. Necessary cookies, enrollment and student services do not require Analytics. Your separate Analytics preference is stored for up to 180 days when your browser allows it. You can change or withdraw it through “Privacy and cookie settings” in the footer; withdrawal stops future Analytics tracking and removes accessible first-party Analytics cookies, but does not delete information already sent to Google. Analytics is excluded for logged-in users. Google processes Analytics information under its privacy policy.

Records and retention

The academy’s enrollment agreement states that continuing-education records are kept for four years and other student and course records for ten years. Account, transaction and correspondence records are retained as needed for the service, accounting, required recordkeeping and resolving requests. Contact us to ask about a specific record. This policy does not promise immediate deletion of records the academy must retain.

Your requests and choices

You can review account details in My Account. Email us to request access to, correction of, or deletion of personal information, or to ask about the information held about you. We may need to verify your identity and may retain records where necessary for legal or educational recordkeeping. Privacy rights depend on the rules that apply to you.

Account and social sign-in deletion

To request deletion of your academy account or the Google or Facebook sign-in information linked to it, email support@eliterealestateacademy.online. Include the email address used for your student account and say whether you want to delete the account, remove a social sign-in connection, or delete particular information. If possible, send the request from your account email address. Do not send your password or provider access tokens.

We will verify your identity before acting on the request and explain any information that must be retained for educational, transaction or legal recordkeeping. Removing a social sign-in connection does not automatically delete your academy account or required course records. You can also revoke the academy’s access in your Google or Facebook account settings; revoking access there does not itself delete information already stored by the academy.

Updates to this policy

We may update this policy when the website or its services change. The current version and its update date appear on this page. Contact the academy if anything is unclear.